FAQ
FAQ
What is SEVGILIM all about?
SEVGILIM is a high - end contemporary clothing brand that offers a wide range of trendy and stylish clothing for women. From casual basics to luxurious statement pieces, our store has something for everyone. We are committed to providing high-quality apparel that combines fashion, comfort, and affordability.
How can I browse and shop for products on the SEVGILIM website?
Browsing and shopping on our website is easy! Simply visit https://sevgilim.in , and you can use the navigation menu to explore different categories or use the search bar to find specific items. Once you've found what you like, click on the product to view details and select your size and color. Add it to your cart, and proceed to checkout when you're ready.
What payment methods do you accept?
We accept a variety of payment methods, including major debit/credit cards (Visa, MasterCard) and UPI. You can choose the payment method that suits you best during the checkout process.
Shipping & Returns
What is your shipping policy?
We offer fast and reliable shipping options. Shipping costs and delivery times may vary depending on your location and the shipping method you choose. Please visit our "Shipping Information" page for detailed information on shipping rates and estimated delivery times.
How can I track my order?
Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or through the courier's tracking system.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 7 days of receiving it for a refund or exchange. Please review our "Return and Exchange Policy" for detailed instructions and eligibility criteria.
Customisation & Support
How can I contact SEVGILIM customer support?
You can reach our customer support team by emailing us at customer_care@sevgilim.in or by using the "Contact Us" form on our website. We are dedicated to providing excellent customer service and will respond to your inquiries as quickly as possible.
Do you have a size guide to help me choose the right size?
Yes, we provide a size guide on each product page to help you select the appropriate size. You can find detailed measurements and guidance to ensure a better fit.
Can customized dresses be made ?
Yes, Specific dresses can be customized. Please check the product description & fill the customization form & get it delivered at your doorstep.Do I need to create an account to place an order?